The phone desk
No call goes unanswered, at any hour. An automated assistant records your name, your number and what the roof is doing, then a person rings you back. For an active leak that's minutes; for anything else it's inside the hour.
Home › Team
Who's whoThe people on your job
Four roles stand between your first call and a finished roof. Here is what each one does.
Role 1
Role 2
Your estimator
Goes up on the roof, goes into the attic, photographs both, and writes up the price. Bring your questions: repair versus replacement, the price difference for a Class 4 shingle, whether the damage looks like something a carrier would cover.
Role 3
Your crew lead
In charge on installation day, from tear-off through decking, dry-in, the install itself and the cleanup. Before the crew pulls out, the lead walks the new roof with you, estimator's photos in hand.
Role 4
The back office
Files the permit, moves the schedule around the weather, prepares the insurance paperwork and any supplement, and registers the manufacturer's warranty under your name.
Whose crew it is
Greer Roof Pros is run from Greer, SC. The roofers on your property are independent, insured and local, and they are not on the payroll of this site's operator. You'll be told which contractor is coming before any date is set. The referral marketing disclosure spells out the arrangement, and the about page explains how contractors are chosen.
Reaching a human
Ask at any stage for a callback and the return call comes from a person, never a recording. Dial (864) 263-1238 or write to hello@greerroofpros.com.